Hassle-Free IT™
be free from the burden of supporting and managing IT
With Techfluent's Hassle-Free IT™ services, you can leave the struggle of managing your IT infrastructure to our experts. These experienced consultants will handle everything from managing your network to performing proactive maintenance to providing onsite or remote support to aligning your IT investments with your business objectives. We'll even manage new product deployments and upgrades; train your employees to increase their productivity using technology; and help you assess and manage your technology vendors.
Techfluent's Hassle-Free IT services provide significant benefits:
- Increases uptime and productivity
- Enhances the security of your system
- Frees you from constant end-user support interruptions
- Allows you to better manage your IT costs and maximize your investments
- Reduces your overall costs by leveraging Techfluent's buying power as a reseller
- Ensures your technology supports your business objectives
- Frees you from managing multiple vendors
- Ensures your products are properly licensed
- Provides proactive planning to avoid unplanned charges and replacements
Techfluent's Hassle-Free IT™ is available at three service levels - choose the level most appropriate for the size and complexity of your organization
Hassle-Free IT™ — Classic Care
Designed for small organizations with fewer than 15 desktops running mainly office productivity applications.
- On-site or remote support of issues
- Proactive maintenance services, including patches and updates; server, firewall and router maintenance; security updates; and usage reports
- Annual technology alignment strategy and budgeting
Hassle-Free IT™ — Extended Care
Designed for organizations with up to 25 desktops running both office productivity and industry-specific applications, such as accounting or research programs. Also for environments in which uptime is critical.
- On-site or remote support of issues
- Proactive maintenance services, including patches and updates; server, firewall and router maintenance; security updates; and usage reports
- Semi-annual technology alignment strategy and budgeting
- Alert-based monitoring and response of router, firewall and server issues
- Annual disaster recovery planning and testing
Hassle-Free IT™ — Comprehensive Care
Designed for larger organizations with more than 25 desktops running a large mix of applications. Ideal for environments in which uptime is absolutely essential. Comprehensive Care is also provided with Techfluent's hosted services.
- On-site or remote support of issues
- Proactive maintenance services, including patches and updates; server, firewall and router maintenance; security updates; and usage reports
- Quarterly technology alignment strategy and budgeting
- Active monitoring and response of router, firewall and server issues
- Semi-annual disaster recovery planning and testing
- Annual inventory and audit of operating system and software licenses